To ensure quick resolution, please attach photos of the damage or fault if possible on first contact. If you have parts missing from your order please send a picture of everything that you have received so we can see what is missing. This can be done using the \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"attach photos\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\" tab located underneath the message box We aim to respond to all emails and messages as soon as possible and will do all we can to resolve any issues as efficiently as possible.
Can I collect my order? We do not offer customer collection as we operate from a few warehouses across the country that do not allow public access. I have ordered more than one item, will they be delivered together? As we operate from a few warehouses around the country we are unable to guarantee that your items would arrive together.
I would like my parcel to be left in a secure location, can this be done? In a case where the customer requests for the goods to be left (without a signature), we will do our best to notify the courier/driver prior to their arrival. The address on my order is wrong, can this be changed? Once the Item has been dispatched we are unable to change the address.Unfortunately we do not sell the necks or other parts of the towbars separately. We only sell complete towbars. If you wish to return an item to us please follow the below steps. Send the item or items back to the address provided. We can provide either a Collection service through our courier or a parcel drop off service.
However, If you have any issues regarding your order, we have a dedicated customer service team who will be there to help resolve any issues that may arise. We will do our best to resolve this for you. We aim to respond as soon as possible. This item is in the category "Vehicle Parts & Accessories\Car Parts & Accessories\Towing Parts & Accessories\Wiring, Harnesses & Connectors". The seller is "discount-towing-supplies" and is located in this country: GB.This item can be shipped to United Kingdom.